Refund policy

Return & Refund Policy

Website Name: VEZYRO
Email: sharmabhagirat560@gmail.com

1. Return Eligibility
   Customers may request a return within 7 days of delivery. The product must be unused, undamaged, and returned in its original packaging with all tags and accessories intact.
2. Damaged, Defective, or Incorrect Products
   If you receive a damaged, defective, or incorrect product, email us within 48 hours of delivery with your order number and clear photos or an unboxing video.
3. Non-Returnable Products
   Used, damaged, altered, personalized, hygiene-sensitive, clearance, and final-sale products are not eligible for return unless received damaged or defective.
4. Return Process
   Email sharmabhagirat560@gmail.com with your order details and reason for return. Do not send any product back without receiving return approval and instructions from VEZYRO.
5. Refund Processing
   Once the returned product is received and inspected, approved refunds will be processed to the original payment method within 5–10 business days. Bank processing times may vary.
6. Shipping Charges and Cancellations
   Original shipping charges are non-refundable. Return shipping costs may be deducted from the refund unless the product was damaged, defective, or incorrect. Orders can only be cancelled before they are dispatched.